Frequently Asked Questions
This page answers the questions A3 Mechanic hears most often from contractors, drilling crews and equipment owners in Central Florida. It covers HDD and diesel repair, mobile service, hydraulics, trailers, the brands serviced, equipment sales and how to get a quote. A3 Mechanic is a diesel and HDD mechanic shop and licensed equipment dealer based in Apopka, Florida. The shop specializes in directional drill rigs, heavy equipment and diesel trucks, and it also sells new and used machines, parts and tooling.
If an answer below does not cover the situation, the fastest way to get a real answer is to call the shop directly. The team can talk through the make, model and symptoms over the phone and point toward the next step, whether that is a shop visit, a mobile call, or an equipment quote.
Before you call
A little preparation makes the call faster and the diagnosis more accurate. Before dialing (689) 688-6796, it helps to have the following on hand:
- Make and model. Vermeer, Ditch Witch, Universal HDD, Bobcat, Kubota, Takeuchi, John Deere, JCB, Mack, Kenworth, International, or whatever brand is involved. If the machine is a directional drill, the specific model (for example a D24x40 or an RT80) narrows things down quickly.
- Year and hours. The production year and the hour meter reading, when available, help estimate wear and identify which parts or service intervals are relevant.
- What the machine is doing. A clear description goes a long way: is it not starting, losing power, leaking hydraulic fluid, throwing a fault code, overheating, or making an unusual noise? Noting when the problem started and whether it is constant or intermittent helps the mechanic narrow down the cause before ever seeing the machine.
- Where the machine is. Whether it is at a jobsite in Orlando, parked at a yard in Apopka, or already at another shop changes whether a mobile visit or a shop visit makes more sense.
- Photos or video, if possible. A short video of the machine running, or photos of a leak, a broken part, or an error code on the display, can be sent over WhatsApp ahead of the call. This often speeds up the diagnosis and helps the shop prepare the right tools and parts before the technician arrives.
- Any prior repair history. If another shop already looked at the machine, having that history on hand, including what was replaced or adjusted, avoids repeating diagnostic steps that have already been done.
None of this is required to call. It simply helps the shop get to an answer, and to a fix, faster.
Still have a question?
Not every situation fits neatly into a list of frequently asked questions. Directional drills, hydraulic systems and diesel trucks all fail in their own particular ways, and the fastest path to a real answer is usually a direct conversation with the shop. A3 Mechanic works on HDD rigs, heavy equipment, trailers and diesel trucks for contractors and crews across Orlando, Apopka and the rest of Central Florida, and the team is glad to talk through a problem, a part number, or an equipment purchase before anything is scheduled.
Call (689) 688-6796 during shop hours, Monday to Friday from 7 AM to 5 PM, or send a message on WhatsApp any time. Photos and short videos of the machine or the issue are welcome and often help the conversation move faster. For equipment sales, parts or trade-in questions, the same number reaches the team that handles new and used machine sales, HDD tooling and mud system supplies. The shop is located at 4350 Hogshead Rd, Apopka, FL, and mobile service is available across the area for machines that cannot easily be brought in.
Frequently asked questions
Do you repair Vermeer and Ditch Witch directional drills?
Yes. HDD rigs are the specialty at A3 Mechanic. The shop works on Vermeer, Ditch Witch and Universal HDD directional drills, plus mud systems, locators and other support equipment, at the Apopka shop or on site.
Do you offer mobile mechanic service?
Yes. The mobile diesel mechanic service covers Orlando, Apopka and all of Central Florida for diagnostics and many repairs at the yard or the jobsite. Bigger jobs come into the shop.
Do you repair hydraulics on heavy equipment?
Yes. The shop handles hydraulic diagnostics, leaks, hoses, cylinders and pumps for HDD rigs, excavators and work trucks. Hydraulic work is part of the daily routine at the shop.
Do you repair and build trailers?
Yes. A3 Mechanic repairs, refurbishes and manufactures work trailers, including brakes, bearings, wiring and structural welding.
What areas do you serve?
The shop is located at 4350 Hogshead Rd, Apopka, FL. A3 Mechanic serves Orlando, Winter Garden, Sanford, Kissimmee, Clermont, Winter Park, Ocoee and all of Central Florida.
How do I schedule service?
Call (689) 688-6796, send a message on WhatsApp, or fill out the quote form on this site. The shop is open Monday to Friday, 7 AM to 5 PM.
Which brands do you service?
A3 Mechanic services Vermeer, Ditch Witch, Universal HDD, DigiTrak, Subsite, Underground Magnetics, Radiodetection, ELGi, Bobcat, Kubota, Takeuchi, John Deere, JCB, Wacker Neuson, Atlas Copco, Ingersoll Rand, Airman, Mack, Kenworth and International.
Are you a Universal HDD dealer?
Yes. A3 Mechanic is a Universal HDD dealer in Florida, offering new rigs, tooling and mud systems.
Do you sell ELGi compressors?
Yes. A3 Mechanic represents ELGi portable air compressors in Florida.
Are you a licensed equipment dealer?
Yes. A3 Mechanic is a licensed dealer and handles title, registration and sales tax on new and used machines.
What does "Call for price" mean?
Price depends on the configuration, package or tooling on a given machine. Call the shop and get a quote while on the phone.
Can I sell or trade in a machine?
Call the shop or send photos on WhatsApp. Ask about consignment and trade-in options.
Machine down? Truck in the shop too long?
Talk to a mechanic at our Apopka shop, Mon to Fri, 7 AM to 5 PM. Shop and mobile service across Central Florida.